Clarity Strategist
for growing businesses
book your clarity call
• Messaging that lands
• A team that’s aligned
• A business that runs smoother
• Clients who stick around
for growing businesses
Your business is growing—but the message, experience, or delivery isn’t keeping up.
I help you bring clarity across every touchpoint—so things run smoother, feel sharper, and connect better with the people you serve.
WORK WITH ME
Clarity Strategist
Your business is growing—
but your message, experience, or delivery isn’t keeping up.
I bring clarity to every touchpoint, so you get:
You’ve built a strong business, but your customer experience hasn’t fully caught up.
If this sounds like you, you're in the right place.
I'm here to bring clarity—so your message lands, your service flows, and your customer experience shines.
- Your message doesn't capture just how good you are.
- Your team's solid, but alignment could be sharper.
- You're delivering well—but you know the experience could feel even better.
- You’re not interested in quick fixes; you're looking for strategic clarity.
THIS MIGHT BE YOU.
______
PARTNERS IN BUSINESS STARDOM
Meet just a few of the Businesses and Brands I've collaborated with
What we know
When your message, service, and customer experience align, decisions get easier, processes flow smoothly, and customers move confidently from first interaction to loyal fans.
It's not just what you say—it's how your customers feel. When your promise matches your delivery, trust deepens, relationships strengthen, and clients choose you again and again.
Confusing messaging, inconsistent experiences, and overlooked details don’t just create frustration—they lose sales. Investing in clarity isn’t just smart; it pays off fast.
about me
brand & experience strategist -
From New York to India, I’ve spent over 25 years working with businesses of all sizes—across product, service, and experience-driven industries—helping them reimagine how they connect with clients, teams, and purpose.
I bring together design thinking and business strategy to help align what your business says—with what it actually delivers.
Sometimes that means refining your message, redesigning the client journey, or mentoring your team for smooth deliveries and happier workdays.
Whatever the shape, it always starts with clarity—and ends with a business that feels better to run and better to buy from.
I’m Cristina
Customer Mapping · CLIENT Journey Design
Experience & Service Design
When your client experience needs a reset—whether it’s clunky handoffs, unclear touchpoints, or off-brand moments—we fix it.
From messy to memorable, so your service flows smoother, your team breathes easier, and your clients feel the difference.
CONSULTING & MENTORING
Ongoing Strategy
& Support
For growing businesses that need constant fine-tuning, I work with you on a monthly retainer.
Together, we’ll keep your messaging clear, your story aligned, and your team focused—so you can move forward with confidence.
BUSINESS
STORYTELLING
Clarity & Messaging Alignment
You’ve got a story to tell. Let’s make it clear, so your message stands out and your work and business finally get the recognition it deserves.
Onboarding Cristina was one of the smartest moves we made for
the initial development of our multinational brand,
We Are Feel Good Inc.
Her creative fire & eye for detail
CRAFTED A BRAND THAT continueS to
stand out in the marketplace."
- KATRINA LODGE,
WE ARE FEEL GOOD INC.