Let’s bring clarity to what’s not keeping up.
Work with me
You’ve built something great. But if your messaging, service delivery, or brand experience hasn’t caught up to your growth, you’re not alone.
I help growing businesses step into alignment—turning scattered effort into cohesive clarity across every touchpoint.
When things feel connected, business flows better, and clients stick around.
If you’re growing—but things behind the scenes feel messy, unclear, or out of sync—you’re not alone.
I work with business owners across industries—eCommerce founders, creative teams, service providers, and scaling consultancies—who’ve built something real, but know the experience isn’t quite matching the value they deliver.
> Maybe your messaging isn’t landing.
> Maybe your service delivery feels clunky.
> Maybe your brand looks the part, but the process behind it doesn’t.
Whatever the gap, I help you close it—so your message connects, your team aligns, and your client experience flows.
You're in the
right place.
real results
"You mapped our service and we love how it flows."
Cristina totally rocked our photography studio's customer experience! Seriously, we were stuck in this loop of wasting time, dealing with scope creep, and always redoing things from scratch. But then Cris came in with her magic touch and totally turned things around.
She made sure every single interaction with our clients was not just business-savvy but also special and thoughtful. Now, we've got these awesome templates, killer scripts, and a step-by-step plan that's just spot-on. And let me tell you, our clients are loving it – they're leaving with the biggest smiles on their faces!"
- Matt Reed,
Sum Effect
"Thank you so much for a truly memorable 3 months with you by my side."
Your ability to see deep down into the heart of my business and then dig around inside my brain; to remind me that one cannot function without the other and that it's ok to embrace the ebbs and flows of our journey in business is 3 months I will remember for all the right reasons. You showed up and you made me show up, in more ways than one. Thank you for cheering and championing alongside me. You have a gift in the way you communicate, and see people, and I feel so grateful for your guidance. Thank you.
- Raquel Aranda, photographer
“I never knew how great it could be working with a content creator who GETS it. Mathilde really gets it.”
I'm baby farm-to-table sartorial helvetica, migas marfa paleo chambray normcore 8-bit bushwick roof party truffaut banjo actually. YOLO health goth jean shorts forage farm-to-table flannel. Brooklyn hexagon biodiesel af, man bun literally salvia live-edge fixie cornhole freegan.
- rachel, photographer
"Thank you so much for a truly memorable 3 months with you by my side."
Your ability to see deep down into the heart of my business and then dig around inside my brain; to remind me that one cannot function without the other and that it's ok to embrace the ebbs and flows of our journey in business is 3 months I will remember for all the right reasons. You showed up and you made me show up, in more ways than one. Thank you for cheering and championing alongside me. You have a gift in the way you communicate, and see people, and I feel so grateful for your guidance. Thank you.
- Raquel Aranda, photographer
Ways to Work Together
Experience &
Service Design
Fix the friction.
We’ll map and elevate your client journey—so it feels seamless to them and sustainable to you.
Consulting &
Mentoring
Stay sharp as you grow.
Monthly support to keep your messaging, service, and strategy in sync.
Business
Story Design
Make your message land.
We’ll align your story and voice—so your value comes through, loud and clear.
Experience &
Service Design
Clarity, flow, and elevated delivery—across every touchpoint.
A GOOD FIT FOR YOU IF:
You're a growing, service-based business ready to streamline your delivery and and create a smoother, more on-brand experience.
If you’ve outgrown your current client experience—or you’ve been winging it behind the scenes for too long—this is where we bring order to the chaos.
We’ll map your full journey from first impression to final follow-up, and redesign how it feels to work with you—inside and out. Think welcome flows that actually welcome. Emails that land. Handovers that feel effortless. Messaging that connects.
This is where strategy meets soul—and where your business starts feeling easier to run and better to buy from.
BUSINESS STORY DESIGN
*
Timeline subject to booking availability and business readiness.
A GOOD FIT FOR YOU IF:
You’re busy, your brand is growing fast, and you want expert-crafted clarity, to move forward with confidence.
Clear, compelling messaging—done for you, in two weeks flat*.
f explaining what you do feels harder than it should, you’re losing sales, trust, and clarity every day.
With sharp focus and strategic clarity, I'll craft a cohesive business story that captures your value—so it effortlessly connects with your ideal clients.
“A brand is a living entity - and it is enriched or undermined cumulatively over time, the product of a thousand small gestures.”
Michael Eisner, former Chairman and Chief Executive Officer of The Walt Disney Company.
DOES IT WORK?
real results
JOHANNA ISAAC,
FASHION & BUSINESS CONSULTANT
"She has a remarkable ability to delve into the essence of your idea and transform it into a tangible brand"
"I've been fortunate to have Cristina in both my professional and personal life for many years. Working with Cristina is an enlightening journey of self-discovery; it involves deciphering one's purpose and expressing it coherently and authentically within the creative or entrepreneurial vision. All done with a professional, caring, and intuitive approach. I highly recommend her and thoroughly enjoy collaborating with her."
- Johanna
TARA ALDRIDGE, YOGA, INTUITIVE LEADERSHIP
"She’s where intuition & strategy meet to create CLARITY in your brand & offering"
Working with Cristina to connect with our brand's message, vision and story was so incredibly beneficial for our business! The guidance she offered allowed us to not only get clearer about how we want to show up in the world but also the ‘why’ behind it all.
- Tara
MELISSA, MELIS PERFUMERY
“She provides a global leading edge perspective”
Cristina kept me focused on my priorities pre-launch whilst providing invaluable advice and guidance on my brand’s positioning, communication and marketing. She is a trusted and esteemed sounding board and I continue to find her advice and guidance invaluable. What is most unique about Cristina is her ability to simultaneously positively impact your personal development and self-awareness. I am extremely grateful for her service and soul!
- Melissa
WINTERWARES HOMEWARES
“We got clear on what ticked all my boxes for personal happiness AND making money”
A couple of hours with Cristina was exactly what I needed to get clarity, figure out my goals and know how to run the next six months of business. In a way that feels tangible and so achievable.
- Simone
STEPHANIE, WAIMARI FASHION BRAND
“She changed my mindset on entrepreneurship and the power of brand storytelling.”
Cristina helped me to take action in many areas of my business with clear strategies and practical tools. One of my favorite things about working with her is how inspiring she is to help me get out of my comfort zone and grow.
- Steph
25+
years working with brands worlwide
3000+
students enrolled in workshops and courses
6
continents of
Brand + Business magic
READY TO uplevel?
Discover the power of storytelling for your brand.
Let's partner to shape your business narrative
